FAQ & Vendor Policies
Payments
The full balance of your invoice is due at the time of booking.
If your payment has not been received after one week from the invoice date, your spot will no longer be guaranteed.
Payment must clear before market day. Please note that we cannot accept Paypal e-cheque is your booking is made within one week of the market.
Payments are non-transferable to another market date, as each event has individual associated costs that the ESF pays in advance - staff, rental equipment, marketing materials, promotion & distribution etc.
Refunds and Cancellations
Unfortunately due to the economic hardship the pandemic put event organizations under we are not able to offer cancellation refunds at the moment. Vendors will receive their full credit towards future market dates if cancellation notice is provided at least 14 days prior to the market date.
**Late Arrival Policy**Vendors MUST be present at least 30 minutes before the doors open. If you are not present by this time your booth will be re-allocated and your vendor fee forfeited.
Promotion Responsibility
When participating in ESF events, vendors are expected to make an effort to promote the event via social media and word of mouth. Please help out by inviting your friends and family to the Facebook event, and posting about the event on Instagram using @eastsideflea and #eastsideflea!
Tabletop and Booth Policies
We have two categories for bookings: Tabletop and Booth
Tabletop bookings will fit 1 standard 6’ x 2.5’ table. All shelving, racks, etc. must fit on top of the table, additional fixtures (i.e. clothing racks, tables) are not permitted.
Booth bookings are 5’ x 10’ and will fit one of the following configurations:
1 standard 6' x 2.5' table + 1 small rack (4’ or shorter)
1 standard 6' x 2.5' table + 1 small table (4' or smaller)
2 racks* (4’ or smaller) + 1 small table (4' or smaller)
3 racks* (4’ or smaller)
*Please note that double racks are not permitted.
ESF staff will be on site during load in to support with booth configuration and answer display related questions. As you can imagine, ESF events have many moving parts. Please be aware that you may be asked to re-configure or even move your booth if a cancellation occurs.
Additional Policies
Vinyl banners are not permitted at the ESF. DIY signage is encouraged. Any signage larger than 3ft. must be approved by ESF in advance.
Vendors are not permitted to use nails, tacks, etc to affix goods to the walls at Eastside Studios.
Vendors are not permitted to burn candles inside Eastside Studios.
All bags, boxes, and storage bins must be removed from view before the doors open. If you are using plastic bins as part of your display they must be covered with a tablecloth or blanket.
Sharing is not permitted for Tabletop bookings. All Booth sharing MUST be approved by ESF prior to booking. Vendor fees increase by 50% for shared booths.
Requests for access to power, specific locations, and/or preferred vendor neighbours will always be considered, but cannot be guaranteed.
All goods must be approved by ESF, please provide a detailed and accurate idea of what you plan to bring in your application. ESF reserves the right to determine if goods are not suitable for the market onsite as well as in advance of the market.
Vendors, products and table displays may be photographed while participating in the market. Photographs taken onsite, as well as any included in vendor applications, may be used for promotional purposes.
Vendors are responsible for securing any/all permits, licenses, insurance, etc necessary in order to sell and/or your sample your products. Vendors are responsible for any consequences that may occur as a result of use or consumption of their products.
Vendors are required to ensure that their booth is staffed at all times during market hours. Early load-out is not permitted.
During the application process, vendor spots will not be guaranteed until an invoice has been sent, and payment received. We are not able to “hold” or “reserve” spots without payment.